Terms + Conditions
BUY 1 GET 1 50% - 48 HOURS ONLY - 9 SEPTEMBER 2025 7PM - 11 SEPTEMBER 2025 7PM.
Offer excludes Gift Boxes and Bundles. Cannot be used in conjunction with any other offer (eg, Tribe Vibe vouchers, Review vouchers) Promotion is strictly 48 hours only and offer will not be honoured outside of this time. You may add gift Boxes and Bundles to you order but they will remain at usual price. Offer Excludes any existing trade discounts. For each second product added to the cart the lesser value will be discounted 50%. Buy 4 products = 2 products of least value reduced etc. Buy 8 products = 4 products reduced etc. No code required, discount automatically applied at the checkout. Only 1 shipping address per order. We'll try out best, however there may be slightly longer shipping times than usual - dispatch approximately 2-4 days.Tracking shared once your goods are on their way. Happy shopping and thank you for supporting our small business.
Overview
We like to share the love, so if you need help in any way or have any questions please just contact us on hello@thecommonfolk.com
The Commonfolk Collective do not provide warranties of any kind on any of its products. Our items are handmade and may have slight variations of flaws and/or imperfections as the natural materials used can vary in colour., weight and appearance.
These imperfections are the beauty of hand crafted goods.
This website is operated by The Commonfolk. Throughout the site, the terms “we”, “us” and “our” refer to The Commonfolk. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc.
Marketing Communications
By making a purchase on our website, you agree that we may send you marketing communications, including product updates, special offers, and promotions, using the contact details provided at checkout. These communications are based on our existing business relationship with you as a customer.
You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link included in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you essential transactional emails related to your order, such as purchase confirmations and shipping updates.
Pricing
All prices within Australia include GST and are in Australian Dollars (AUD).
Prices do not include delivery – delivery charges will be applied accordingly.
Goods shipping outside Australia will be in USD and taxes may vary.
Due to recent U.S. tariff changes, your parcel may be subject to import duties at delivery. These are set by U.S. customs and are outside our control.
Returns / Refunds / Replacements Policy
If the Goods are damaged or not of acceptable quality, you may have rights under:
Schedule 2 of the Competition and Consumer Act 2010 (Cth) (the Australian Consumer Law);
Other consumer laws applying in each Australian State or Territory; and/or
Australian Consumer Law
If there is a major problem with the Goods, a refund or a replacement may be available.
If there is a minor problem with your Goods (as defined in the Australian Consumer Law) we may repair the Goods instead of offering you a replacement or a refund.
Unless we are required to do so under the Australian Consumer Law, you will be responsible for the costs of returning the Goods to us.
Please notify us of any damaged Goods within 24hours of possession by email at hello@thecommonfolk.com
No cancellation or change of orders will be accepted once your order has been dispatched.
Licence to use the content on this Website
You acknowledge that this Website and all related content is subject to copyright and possibly other intellectual property rights (“Intellectual Property Rights”).
We grant you a limited, non-transferable licence to access and use this Website solely for your personal, non-commercial purposes.
We retain all right, title, and interest in and to this Website and all related content, and nothing you do on or in relation to this Website or any of the related content will transfer any Intellectual Property Rights to you or, except for the licence referred to in paragraph (b), licence you to exercise any Intellectual Property Rights unless this is expressly stated.
Except as provided in these terms and conditions, permission to reprint or electronically reproduce this Website or any related content in whole or in part for any other purpose is expressly prohibited, unless prior written consent is obtained from us.
Subject to applicable law, we may revoke the permission referred to in paragraphs (b) and (d) at any time and may suspend or deny, in our sole discretion, your access to all or any portion of this Website without notice.
Restrictions
You must not disclose to any other person any user name and password that we give to you. We will assume that any use of this Website made using that user name and password is you, and you will be responsible for any such use, except where you have notified us under paragraph (b).
(b) You must notify us if you become aware of any improper use or disclosure of your user name and password, in which case we will allocate a new user name and password to you.
(c) In using this Website, you must not:
(i) provide us with inaccurate or incomplete information;
(ii) violate any applicable laws, or use this Website for any purpose that is unlawful or prohibited by these terms and conditions;
(iii) impersonate any person;
(iv) distribute viruses, corrupt files, or any other similar software or programs that may damage the operation of any computer hardware or software;
(v) collect or store personal data about other users of this Website; or
(vi) engage in any other conduct that inhibits any other person from using or enjoying this Website.
Privacy Policy
In using this Website, you may give us personal information in which you have certain rights. By using this Website, you grant us consent to use your personal information in accordance with our privacy policy, which forms a part of these terms and conditions.
Why Shipping Protection?
For just $2.95, our optional Shipping Protection gives you peace of mind. It covers undelivered, lost, or damaged parcels during transit, so if something goes wrong, we’ll replace it. It’s a small cost for full reassurance. Reach out to the team within 21 days and we will replace/refund your goods.
Availability
While we endeavours to avoid pricing and other errors, inadvertent errors do occur from time to time and we may also cancel an order that it has accepted in such circumstances.
Unforeseen supply problems or unexpected demand may occasionally result in a Product being unavailable. If there is a delay in shipping your order, you will be contacted by email as soon as possible to advise you of the reason for the delay.
We are unable to sell Gift Boxes during sale periods, as we are unable to ship in a timely manner that gift boxes require and we do not want to dissapoint.
Due to recent U.S. tariff changes, your parcel may be subject to import duties at delivery. These are set by U.S. customs and are outside our control.
Please contact if you have any further questions: hello@thecommonfolk.com