Sale Terms + Conditions
YAY!! We love how much a sale makes you all smile, the best time to stock up on all our smelly goodness. Please see below all the nitty grittys. Happy Shipping :)
When will my order be shipped?
We do our absolute best to get all your goodies out to you as quickly as we can. Due to the influx of orders received through sale periods, this can slow the processing time a little. Please expect 24hrs - 4 working days.
Once your order has been dispatched you will receive an email from both us and our couriers with your tracking information. We use Australia Post and Couriers Please (Shippit) as our couriers where you will be able to see all your parcels movements. We recommend using the Australia Post App if your parcel has been sent with them as they no longer leave calling cards, this is the best way to track your parcels movements.
Selected Express Shipping in the checkout? Please note this is an express shipping service with our couriers only. By select Express Shipping the same sale processing times above apply.
Can I use discount codes in the checkout for a further discount?
No, unfortunately this sale is not in conjunction with any other offers.
Will I still be earning points on my Tribe Vibes loyalty account?
YES!!! The more you spend the bigger your voucher will be to then be able to use after the sale and keep getting discounts all year round :)
How do I get the GWP (Gift with Purchase) during the sale?
Super easy! Add $150+ of goodies to your cart (final amount excludes shipping) and we will throw in a FREE box of Incense Discovery Pack for you. No refunds. No exchanges. While stock lasts.
Damn, I missed the sale! Could I have the discount applied to my order?
Unfortunately, our sales only apply to orders placed during sale dates and times. We cannot honour any discounts for any orders placed prior or after the sale. To avoid this happening, make sure you are subscribed to our emails and see us on socials to be notified of our sales! We know how much you all love them!